Faqs
frankk. is a leading online platform that allows businesses and individuals to send personalised postcards, letters, and marketing materials directly to their customers. Our service is designed to make sending mail easy, efficient, and cost-effective.
Using frankk. is simple:
- Sign up for a free account on our website.
- Choose the type of mail you want to send (postcard, letter, etc.).
- Upload your design.
- Add your recipient list.
- Schedule your mail to be sent and track its delivery.
You can send various types of mail, including postcards, letters, greeting cards, and marketing materials. We offer a range of sizes and formats to suit your needs.
You can upload your recipient list in CSV format directly on our platform. Our system will guide you through the process and ensure your list is formatted correctly. If you need help, our support team is always available.
No. frankk. has been designed with our users experience at its core. We want to make sending mail as simple and hassle-free as possible. Simply create your account, create and send mail whenever is convenient for you and pay as you go.
There are no minimum volumes for customers using frankk. Whether you want to send a single item or a million items, frankk. is the perfect solution for you.
Our pricing is transparent and competitive and varies based on the type and quantity of mail you send. You can find detailed pricing information on our Pricing page.
Once your mail is sent, you can track its delivery status through your frankk. account dashboard. We provide real-time updates on the progress of your mail, so you know exactly when it reaches your recipients.
We take data security seriously. All of our processes are GDPR compliant and processed inline with our ISO27001 & Cyber Essentials Plus accreditations. Any data uploaded to frankk. is encrypted and stored securely, ensuring your information is safe.
Yes, you can schedule your mail to be sent on a specific date. This feature allows you to plan your campaigns in advance and ensure your mail reaches recipients at the optimal time.
Every frankk. customer has access to a dedicated Account Manager who are there to support you. You can contact us via email, phone, or live chat. We also offer a comprehensive user guide with articles and tutorials to assist you
